Welcome to Jivaraa. By accessing, browsing, or making a purchase through our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

This website is operated by Jivaraa. Throughout the website, the terms “we”, “us”, and “our” refer to Jivaraa.

By accessing our website or purchasing any product from us, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and other applicable policies.

2. Products & Availability

We make every effort to display our products, colors, designs, descriptions, and images as accurately as possible.

However, actual product colors may vary slightly depending on your device screen, lighting conditions, photography, or other factors.

All products are subject to availability. We reserve the right to discontinue, modify, or limit the quantity of any product without prior notice.

3. Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, promotional offers, and availability may be changed at any time without prior notice.

The final amount payable will be displayed during checkout before the order is confirmed.

4. Orders

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.

We reserve the right to cancel or refuse an order in cases including:

• Incorrect product pricing or information
• Product unavailability
• Suspected fraudulent transactions
• Payment failure
• Incorrect or incomplete customer information
• Delivery restrictions or operational issues

If payment has already been received for an order that we cancel, the applicable refund will be processed according to our refund policy.

5. Payments

Customers must provide accurate billing and payment information while placing an order.

Payments may be processed through third-party payment gateways. Jivaraa does not directly control the processing systems or security practices of third-party payment providers.

6. Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery timelines are indicative and may vary due to courier delays, weather conditions, public holidays, incorrect addresses, remote locations, or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Please refer to our Shipping Policy for additional details.

7. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by Jivaraa’s applicable Return & Exchange Policy and Refund Policy.

Customers are advised to review these policies before completing a purchase.

Products must satisfy the eligibility requirements mentioned in the applicable policy to qualify for a return, exchange, or refund.

8. Promotions & Discount Codes

Discount codes and promotional offers may be subject to specific eligibility requirements, validity periods, minimum order values, or product restrictions.

Unless specifically mentioned otherwise, multiple discount codes cannot be combined on a single order.

Jivaraa reserves the right to modify or discontinue promotional offers.