Shipping Policy
Shipping Policy
Thank you for shopping with Jivaraa. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 2–3 business days. Orders are not processed or shipped on Sundays or public holidays.
Once your order is confirmed, you will receive an order confirmation email.
Shipping Time
Standard delivery time is 5–9 business days, depending on your location.
Delivery timelines may vary during festivals, sales, or due to unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Free shipping may be available on selected orders or promotional offers.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
You can track your shipment using the tracking link provided.
Delivery Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
Courier service issues
Weather conditions
Incorrect shipping address
High order volume
Jivaraa is not responsible for delays caused by external factors beyond our control.
Incorrect Address
Please ensure that your shipping address is accurate.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If you receive a damaged package or your order is lost in transit, please contact us within 48 hours of delivery for assistance.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at:
📧 Email: support@jivaara.com